1. information about the collection of personal data and contact data of the responsible person 2. data collection when visiting our website 3. cookies 4. data processing for order processing 5. data processing when opening a customer account and for contract processing 6. establishment of contact 7. rights of the person concerned 8. duration of storage of personal data 1. information about the collection of personal data and contact data of the responsible person 1.1 Thank you for visiting our website. In the following we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified. 1.2 The person responsible for processing data on our website within the meaning of the Data Protection Basic Regulation (DSGVO) is: Anja-Kristin Hertkorn Am Yachthafen 6 16761 Hennigsdorf Deutschland Tel.:033028720068 E-Mail: deine-virtuelle-assistenz@web.de. 1.3 In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL or TSL) via HTTPS. 2. data acquisition when you visit our website Each time you visit our website, our system automatically collects data and information that your browser transmits to our server (so-called "server log files"). The following technically necessary data is collected: - Our website visited - date and time of access - amount of data sent in bytes - source/reference from which you accessed the site - operating system used - browser used - IP address used (if applicable: in anonymous form legal basis for processing is Art. 6 para. 1 lit. f DSGVO due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data will not be passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session. We reserve the right to subsequently check the server log files if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer required for the purpose of their collection. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. A storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user. 3 Cookies Our website uses cookies. Cookies are text files stored on the user's terminal. When a user visits a website, a cookie can be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. The user data collected by technically necessary cookies are not used to create user profiles. Our legitimate interest in the processing of personal data pursuant to Art. 6 Para. 1 lit. f) DSGVO is also in the above-mentioned purposes. In addition, our website uses cookies which enable an analysis of the surfing behaviour of the users (so-called third party cookies). You will find more detailed information on the scope, purpose, legal basis and possibilities of objection in the respective sections of the respective chapter of this data protection declaration. As a user, you have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate, restrict or delete the transmission of cookies. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the settings of the Flash Player. Help on the settings can be found in the respective help menu of your browser under the following links: Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647 Safari: https://support.apple.com/de-en/guide/safari/sfri11471/mac Opera: https://help.opera.com/en/latest/web-preferences/#cookies Some of the cookies used here are deleted after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. 4. data processing for order processing If you wish to order in our web shop, it is necessary for the conclusion of the contract that you enter your personal data, which we require for the processing of your order. We process the data provided by you in order to process your order. Sometimes we work together with external service providers to process your order. For this purpose, we must pass on the necessary personal data. If we commission transport companies with the delivery of your goods, we pass on the data required for the delivery of the goods to the respective transport company. For the processing of payments, we pass on your data to the commissioned credit institution as necessary. If we use payment service providers, you will also be informed of this below. Legal basis for the passing on of your data is art. 6 para. 1 lit. b DSGVO. If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 Para. 1 lit. b DGSVO. The scope of the data can be seen from the input form. The data entered by you will be stored and used by us for contract processing. You can delete your customer account at any time. This can be done by sending a message to the address of the responsible person or, if offered, directly in the customer account. In this case, we will also block your data with regard to tax and commercial law retention periods and delete after these periods. This can only be opposed by your consent to permanent storage or a legally permitted further use of data on our part. If you contact us using the contact form, the data entered in the input mask will be transmitted to us and stored. The collected data can be taken from the respective input mask. If you contact us by e-mail, only the data you enter there will be transferred to us. The data are used exclusively for the processing of the conversation and your request. The legal basis for the processing of the data is Art. 6 Para. 1 lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of an e-mail is Art. 6 Para. 1 lit. f) DSGVO. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO. The data will be deleted as soon as they are no longer required for the purpose for which they were collected and insofar as there are no legal obligations to retain them. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified. The user can revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. 7.1 The applicable data protection law grants you comprehensive rights of data subjects (information and intervention rights) with regard to the processing of your personal data vis-à-vis the person responsible, about which we will inform you below: - Right of access pursuant to Art. 15 DSGVO: You may request confirmation from the data controller as to whether personal data concerning you will be processed by the data controller. In addition, you have the right to be informed about the purpose, categories of personal data, recipients, the planned duration of storage and the existence of other rights such as rectification of the data or the existence of a right of appeal to a supervisory authority, the origin of your data if it was not collected by us, the existence of an automated decision-making process including profiling and, if applicable, the existence of a right of access to your data. meaningful information about the logic involved and the scope and intended effects of such processing in relation to you, as well as your right to be informed of the guarantees pursuant to Art. 46 of the Data Protection Ordinance that exist when your data are transferred to third countries; - right to correction pursuant to Art. 16 of the Data Protection Ordinance: you have a right to immediate correction of the inaccurate data concerning you and/or completion of your incomplete data stored by us; the correction or completion must be carried out immediately. - Right to limit processing in accordance with Art. 18 DSGVO: You have the right to demand the restriction of the processing of your personal data as long as the correctness of your data, which you dispute, is verified, if you refuse to delete your data due to unauthorised data processing and instead demand the restriction of the processing of your data, if you need your data for the assertion, exercise or defence of legal claims after we no longer need this data after achieving the purpose or if you have lodged an objection due to reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail; If the processing of personal data concerning you has been restricted, such data may be processed only with your consent or for the purpose of asserting, exercising or defending legal rights or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State, with the exception of their storage. If the processing restriction has been limited, you shall be informed by the controller before the restriction is lifted. - Right to deletion pursuant to Art. 17 DSGVO: You have the right to the immediate deletion of your personal data as the conditions of Art. 17 para. 1 DSGVO are fulfilled. However, this right to deletion does not exist in particular - not exhaustively - if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims. 19 DSGVO: If you have exercised your right to correction, deletion or limitation of processing, the data controller is obliged to inform all recipients to whom your personal data have been disclosed of this correction or deletion or limitation of processing, unless this is impossible or involves disproportionate effort. You also have the right to be informed of these recipients. - Right to data transfer in accordance with Art. 20 DSGVO: You have the right to receive your personal data communicated to us in a structured, common and machine-readable format or to request the transfer to another responsible person, insofar as this is technically possible; - Right of revocation in accordance with Art. 7 para. 3 DSGVO: You have the right to object at any time to the processing of your personal data which takes place on the basis of Art. 6 para. 1 lit. e) or f) DSGVO; this also applies to profiling based on these provisions. You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until revocation. - Right to appeal pursuant to Art. 77 DSGVO: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, workplace or presumed place of infringement, if you are of the opinion that the processing of your personal data violates the DSGVO. 7.2 Right of objection You have the right to object to the processing of your data at any time with effect for the future if we process your data on the basis of our predominant legitimate interest after weighing up your interests. If you make use of this right of objection, we will terminate the processing of your data if it cannot be proven that there are no predominant compelling reasons worthy of protection for the termination or if the further processing serves the exercise or defence of legal claims. 8. duration of the storage of personal data The duration of the storage of personal data depends in each case on legal retention periods. After their expiration, we routinely delete the data if they are no longer necessary for the fulfilment of the contract or the initiation of the contract and/or if we have no justified interest in further storage.