May I introduce myself?
My name is Anja-Kristin Hertkorn, I am an independent virtual assistant and work in my own home office on the outskirts of our federal capital.
I have been in the assistance business for over 10 years and have worked in large and small national and international companies as a clerk, office manager, team and management assistant, including for a Volkswagen subsidiary and a pharmaceutical company. But even small start-ups make my heart beat faster.
Since the beginning of the 2019 summer season, I have been in the responsible position of management assistant at a young start-up company (www.kajakguru.de), which was founded this year. I am building the company in line with the management from almost zero. According to current estimates, this first season has been very successful, so that a second location was opened at short notice, which I also look after.
From 2016 to 2019, I managed an online shop, "set it up" and helped to decisively increase sales, reach and customer satisfaction. In 2010, I passed my training on the job at a major automotive supplier with top marks (1.3).
Through my very quick comprehension, my high level of expertise and my efficient and effective way of working, I can help you to relieve yourself as much as possible of annoying and time-consuming tasks so that you can concentrate on the essentials: Earning money! With me you can finally reap your profitable harvest. Let me be your problem solver in the future and thus your all-round carefree package. Your success is my success!
It greets you with joyful expectation and tremendous motivation.
Anja-Kristin Hertkorn
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Augenarztzentrum am Platz der Luftbrücke, Berlin
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Julia Diehl & Tobi Förster, TOP Coaches
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Speakerin Silvia Doberenz bekannt aus Quatsch Comedy Club und Nightwash
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Cashare AG, die erste und größte Crowdlending-Plattform der Schweiz
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Jorge Carmo Cork Fashion, Onlineshop
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Kontainer.sh, IT-Dienstleister
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Pfaffen AG, traditioneller Innenraumdesigner
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FJ Marketing Solutions GmbH, hochspezialisiert auf Marketing Automation
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Liquitec AG, sterile Prozesstechnik
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lean key solutions AG, Engineering & Manufacturing
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FreezyBoy, patentierter und innovativer Recycler
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Kinder-Lachen.com, Elterncoach
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Hotel Haus Schönstatt
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Hotel Ambassador Brig
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Aletschspa
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Prof. Dr. Matthias Heiliger, ganzheitlicher Mediziner
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ecoTrees AG, Investitionen in Bäume
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Vernetzer GmbH
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Flavia Balzer, selbstständige Psychotherapeutin
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https://boxwelove.ch/, Onlineshop
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Schweizer Langlaufschule Ulrichen
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Marrara Immobilien
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comfort2home.com, Onlineshop
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und viele weitere...
Anja-Kristin Hertkorn
Virtual Assistant
Phone:
+49 (0) 3302 87 200 68
+49 (0) 1522 510 94 54
Email:
deine-virtuelle-assistenz@web.de
Adress:
Am Yachthafen 6
16761 Hennigsdorf
GERMANY
KUNDENBEWERTUNGEN
Anja arbeitet seit rund 2.5 Jahren für unsere Agentur und verfasst Texte für unser Unternehmen und unsere Kunden.
Wir konnten sie in den unterschiedlichsten Bereichen für Copy Writing einsetzen. Des Weiteren hat sie auch schon Kampagnen für uns auf Google umgesetzt.
Gerne können wir Anja jedem Unternehmen weiterempfehlen.
Frau Hertkorn wurde von uns im Rahmen einer textlichen Überarbeitung unserer Webseite, Prüfung/Verbesserung der SEO und Aktualisierung eines LinkedIn-Profils beauftragt. Außerdem war sie für kleinere Recherchetätigkeiten von internationalen Produkt- und Handelsverzeichnissen die richtige Ansprechpartnerin. Frau Hertkorn hat alle ihr übertragenen Aufträge schnell, effizient und zuverlässig ausgeführt. Für weitere Projekte werden wir sie mit Sicherheit wieder engagieren.
Frau Hertkorn hat unsere Online-Plattform mit professionellen und informativen Blog-Beiträgen bereichert. Sie hat sofort den gewünschten Sachverhalt verstanden, wodurch sie selbstständig aufschlussreiche Artikel schreiben konnte, welche unserer Kundschaft weitergeholfen haben.
Eine weitere Zusammenarbeit mit ihr würde uns viel Vergnügen bereiten und wir freuen uns schon auf die nächste Kooperation.
Seit 2021 schreibt Anja für meine unterschiedlichen Webseiten die Blogbeiträge. In jedes Thema hat sie sich bisher sehr gut eingefunden und ich war immer wieder total überrascht mit wie viel Leben und Inhalt sie ein Thema füllen kann.
Auf meine Wünsche ist sie stets eingegangen und die Kommunikation ist schnell und super freundlich und verständlich. Und das Beste: meine Kunden geben mir Feedback zu den Texten und sind begeistert. Ehrlicherweise gestehe ich dann auch, dass ich sie nicht selber geschrieben habe ; )
Seitdem Anja meine Texte schreibt funktioniert das SEO ausgezeichnet, denn es kommen mehr Anfragen, die sich auch gezielt auf einen Blogbeitrag beziehen, den Anja geschrieben hat. Für mich sind die Texte von Anja nicht nur essentiell für die Gewinnung neuer Kunden und die Beschreibung meines Services, ich spare auch viele Nerven und Zeit.
Der wichtige Unterschied ist auch: Da wo ich zu tief in der Materie bin und ein Brett vor dem Kopf habe, hat Anja einen neutralen Blick auf die Themen. So entstehen die sehr gut verständlichen und ausführen Texte.
Ich bin rundum zufrieden und kann sie nur empfehlen!
Frau Hertkorn arbeitet seit Jahren zuverlässig für unsere Firma und leistet hervorragende Arbeit. Sie betreut bei uns diverse Social-Media-Kanäle, schreibt Blogbeiträge und verfasst Artikel und Texte für diverse Projekte. Wir empfehlen Frau Hertkorn und ihre Arbeit uneingeschränkt weiter und sind dankbar, sie als Freelancer bei uns zu haben.
Ich arbeite seit 2022 mit Anja im Bereich Marketing & Vertrieb zusammen und bin von Anfang an begeistert!
Anja ist äußerst zuverlässig, effizient, selbstständig und absolut vertrauensvoll.
Sie erfasst neue Fragestellungen sehr schnell und hat ein gutes Gespür für den Kunden.
Damit ist Anja für mich nicht nur eine brillante Assistenz, sondern in vielen Themen auch eine ausgezeichnete Sparringspartnerin.
Ich freue mich auf die weitere erfolgreiche Zusammenarbeit mit spannenden neuen Projekten und kann Anja in jeder Hinsicht weiterempfehlen!
CURRICULUM VITAE
Current
Management Assistant
Website maintenance (Jimdo shop system), marketing, accounting, customer care, social media, Facebook ads, SEO, SEM, SEA, SERP optimization, writing article descriptions, eBooks, blog posts and checklists, create newsletter plan, write, send and evaluate (Mailchimp).
Current
Management Assistant
E-commerce management: Professional maintenance of the online shop (plenty markets) and the eBay shops, setting the scene, photographing and inserting new products, creating article texts, creating advertising texts, planning and carrying out marketing campaigns (also in the social media sector), designing and publishing job advertisements, participating in job interviews and personnel selection interviews,
Station care, customer care (also by telephone and e-mail), sales, rental of paddle boats and accessories, incoming and outgoing goods care, dispatch, warehouse management & stock control,
Preparation, planning and execution of trade fairs, e.g. Boot&Fun in Berlin, communication with authorities, companies, health insurance companies,
Training of new employees in the operations of the company, preparatory accounting.
2016 - 2019
Onlineshop Administrator
Website maintenance (Jimdo shop system), marketing, accounting, customer care, social media, Facebook ads, SEO, SEM, SEA, SERP optimization, writing article descriptions, eBooks, blog posts and checklists, create newsletter plan, write, send and evaluate (Mailchimp).
2013 - 2014
Administrative Assistant
UGA Biopharma GmbH
Independent handling of correspondence, correspondence in German and English, professional telephone calls, processing of incoming and outgoing mail, scheduling for company management and team, handling of business travel planning and accounting, organisation of team meetings and employee events, keeping minutes, purchase of laboratory and office materials in accordance with optimum economic efficiency, monitoring of delivery dates, preparation of international shipments of cell material, observance of the relevant international guidelines and correspondence with government authorities, banks, ministries and customs offices, preparation of bookkeeping, monitoring of incoming and outgoing payments, auditing and invoicing, keeping project cost statements up to date,
General organisational and administrative tasks, operational support in the personnel area,
Reception and catering of customers and business partners.
2012 - 2013
Office Manager
integral design concepts
Administration of all business-relevant processes, correspondence, invoicing, compilation of business documents and maintenance of Excel lists concerning preparatory bookkeeping or compilation of lists for profit and turnover evaluation, complete processing of postal transactions, sorting of written documents, folder management, ordering of office materials, monitoring of all incoming and outgoing payments, preparation, execution and follow-up of all business trips/meetings for customer acquisition at home and abroad.
2010 - 2011
Office Clerk
Volkswagen Service Deutschland
Responsible for the content and outwardly correct presentation and compilation of training materials for technical courses, careful work with Microsoft PowerPoint, Word and Excel, proofreading, layout revision and adaptation to given standards, assisting technical trainers, intensive cooperation with them regarding the preparation of seminar documents.
General administrative, planning, organisational and secretarial tasks, regular participation in departmental events, team meetings and weekly group feedback meetings.
2007 - 2010
Training on the job as an office clerk
Valmet Automotive Wolfsburg GmbH former Semcon Wolfsburg GmbH
Vocational school-leaving certificate: very good (1,3), IHK-certificate: good
2007
Graduation
University Admission
TASKS
I would be happy to offer you my broad spectrum of knowledge, which consists of the following task groups:
Social Media / e-Commerce Management
- Writing texts, e.g. article or advertising texts, content marketing in English and German
- Creation of landing pages / sales letters
- Social media management with everything that goes with it
- Maintenance of online shops / Support of forums and chats / Support of eBay and Amazon accounts
- Stock control
- Put article online
- Newsletter and e-mail marketing, writing blog entries
- Video and/or Podcast Editing
- Creating video/image ads with software
- Setup of Google Ads, Facebook + Instagram Ads, Influencer Marketing
- Web design
- Graphic design
- SEO marketing
- Evaluations of statistics / Google Analytics
- Xing, LinkedIn, Youtube Channel Support
- Keyword Planning
- Competition research
- Drafting of development concepts
Customer support
- Measures to increase customer loyalty
- Customer service / consulting by e-mail and telephone
- Customer acquisition (cold or warm)
- Obtaining customer reviews
- Customer feedback/complaint management
- Selling products and services to your customers / conducting sales talks
METHODEN
Jimdo, Plentymarkets, Wix shop systems, eBay & Amazon - competent
Jimdo, Plentymarkets, Wix shop systems, eBay & Amazon - competent
Jimdo, Plentymarkets, Wix shop systems, eBay & Amazon - competent
PROJEKTBEISPIELE
FAQ / PRICING
What does a virtual assistant do?
You want to do without a permanent employee, but still need someone to support you in your business? As a virtual assistant I do everything around your company so that you can fully concentrate on your work and your customers. Starting with the content maintenance around your social media channels, creation of graphics and layouts, up to the offer preparation or preparatory bookkeeping.
You will be amazed which tasks you can outsource.
Time is money, as the saying goes, so I work fast and reliable - let my research skills surprise you!
What are your advantages compared to an employee in your company?
The advantages with me as your virtual assistant are obvious: You save an enormous amount of time because I work with you. You don't have to have any meetings, constant phone calls or job interviews. I work independently and am able to think outside the box.
There are no fixed monthly costs for employees, so there are no expensive ancillary wage costs.
I save space because I work from home and you do not have to pay any additional costs for a separate workplace.
If you only have a small number of tasks to hand over in a month, that's no problem either - it's always billed on a time and material basis.
How does a cooperation with me work?
To begin with, I'm offering you a free 30-minute first interview. We get to know each other and discuss your wishes and goals and how we can best implement them. Based on this, I will tell you the expected workload and make you an offer. All positions are transparent and comprehensible for you.
My goal is to enrich your business with my work, creativity and accuracy.
Is there a contract?
If you want a contract, I can create one for you.
Otherwise, I only work on long-term projects with a contract, as it is more informal for both parties.
If you still have concerns about privacy or other sensitive information, we can also draft a privacy agreement.
What's a briefing?
As a virtual assistant, I need you to give me as much information as possible about what you want, what strategy you want to follow, what you value and what style you follow.
It is important to me to take as little of your precious time as possible.
As a virtual assistant, you can expect me to work independently and complete your tasks quickly, conscientiously and accurately.
Don't worry, I will ask for all relevant information at the beginning to find out your goal and adjust to it.
How is the accounting done?
Billing takes place in 20 started minutes.
However, as you will receive a detailed offer from me in advance, you don't have to expect any nasty surprises with the bill.
In case of a long-term cooperation, I also offer hourly packages so that you have full cost control.
No matter if 10, 20 or 50 hours per month - only the actually needed time will be charged.
You see, that's the practical thing about working with a virtual assistant, you always have an overview of the costs and can replan month by month!
Which tools do I work with?
The tools I work with are as varied as working as a virtual assistant.
Starting with the common tools like MS Office, SAP, Hootsuite, Trello, Zoom or Canva, Asana, Google Drive, VideoScribe, I like to work with Photoshop, Lightroom or various SEO tools like RankBrain, SimilarWeb, Ahrefs, KWFinder.
Especially in the area of "Social Media" I use different tools to calculate, analyze and compare your engagement in order to optimize your content.
If you want to work with a certain tool, I will be happy to familiarize myself with it at my usual speed free of charge.
What about your personal information?
The personal data will only be stored for the duration of our cooperation.
If you should send me special login data, I offer you also here possibilities, for the coded transmission. All data will also be kept safe from third parties in accordance with DSGVO.
PRICING
Basically I work for 35 € per hour. However, I offer individual hour packages where the price per hour is reduced for you. The longer your order lasts, the greater my discount will be for you. Contact me now, make your request and you will receive a suitable offer from me within one day.